Mediation
A counselor-mediator helps parties in conflict to express interests, concerns, and needs, guiding them toward collaborative problem-solving, creative solution-finding, and mutually acceptable agreements.
KEY ASPECTS OF TRAUMA DEBRIEFING
- Neutral facilitation
- Conflict resolution strategies
- Effective communication techniques
- Active listening
- Interest-based negotiation
- Creative problem-solving
- Emotional regulation
- Impartial guidance
MEDIATION MODELS
- Facilitative Mediation
- Evaluative Mediation
- Transformative Mediation
- Narrative Mediation
COUNSELOR MEDIATION SKILLS
- Conflict analysis
- Communication skills
- Emotional intelligence
- Active listening
- Empathy
- Problem-solving
- Cultural sensitivity
- Impartiality